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I T Services offered by HeliosOS use a in-house delivery methodology that focuses on quality and schedules.

 

 

 

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Our IT service cover a wide range of requirements and technologies.

* Package Enabled Services

We provide end to end service around ERP and EAI packages

Package Evaluation

* Organizations looking at revamping their IT for part of entire business, takes the first step of trying to identify the right package which will best suit their needs. We provide Package evaluation services where we do assessment of your business needs and evaluate the different packages against the needs. This exercise provides you complete information on which package suits your requirements in which areas and an over all recommendation with inputs that will help build your business case

Defining Technology Road Map

* Having narrowed down on the Package that best fits your needs, the next question that comes up is what should be strategy to roll out the solution. What technologies should be implemented, when what sequence etc. Our Technology Road map service enables you to nail down the road map based on your business drivers/ imperatives, readiness of the organization and the technology

Implementation and Roll Out

* Implementation and roll out services help in ensuring that the solution is available for your business in the right time and is executed with quality. We have our own Implementation Methodology and Process geared to ensuring quality of end product. Our Program Management frame work ensures over all execution is as per expectation and stakeholders management

Upgrade

* Organizations looking to upgrade from one version of the package to another. Our methodology which uses the three pass model ensures quality of the end product.

Support

* We provide support for your existing ERP applications, using our Global Support Model.


* Application Development and Maintenance Services

On the development side our services cover the entire spectrum of the SDLC cycle from capturing the business requirements to warranty support.

Our application development methodology covers

o New application development

o Existing application enhancement


o Application Migration and Consolidation

We work with you to Outline Solution, define the Solution architecture, develop prototypes, build the solution, migrating data and rolling out the solution to the entire organization


* Support Services

On the Support side, we provide comprehensive support services such as

o Corrective Maintenance

o Preventive Maintenance and

o Adaptive Maintenance

Our support services are SLA bound and the service package provides the customer several tools to monitor the service at any point of time.

The support and development process are built to work well in a distributed environment, so that we can deliver services to your organization from different parts of the globe.

 
 
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